Information We Collect
We may collect a variety of personal information from or about you or your devices from various sources, as described below.
A. Information You Provide to Us
Registration and Profile Information. When you register for an account to use our Services, we ask you for your personal information, including your name, email address, phone number, residential address, password, date of birth, social security number, employment status, employer name, job description, marital status, list of dependents, any identify documents you choose to submit (e.g., driver’s license, etc.), information on your trusted contacts, information on broker-dealer firms used, information on public company involvement, and information on whether you or a family member are a senior military, governmental, or political official.
Use of our Services. When you use our Services, we collect the personal information you provide to us. For example, when you make a trade through our Services, we will collect information regarding your trade, such as the date and amount of the trade. We will also collect information regarding your trade history, such as a record of your orders, positions, and related information, and any other information you provide to us.
Communications. If you contact us directly, we may receive additional personal information about you. For example, when you contact us to learn more about our Services or for support, we will receive your name, email address, the contents of your message. If you subscribe to our marketing communications, we will receive your name and email address.
Careers. If you decide to apply for a job with us, we will collect the personal information you provide to us as part of your job application, such as your contact information and other information you submit with your application and/or include on your resume. If you apply for a job with us through a third-party platform (such as Stack Overflow), we will collect the personal information you make available to us through such third-party platform.
B. Information We Collect When You Use Our Services
Location Information. When you use our Services, we may infer your general location information. For example, your IP address may indicate your general geographic region.
Device Information. We receive information about the device and software you use to access our Services, including internet protocol (IP) address, device type, and operating system version.
Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with them, such as the length of time you spend on a page, objects you click on, and the dates, times, and lengths of your sessions. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/ and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Information from Cookies and Similar Technologies. We and our third-party partners may collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Services, you may not be able to utilize the features of the Services to their fullest potential.
C. Personal Information We Receive from Third Parties
Partners. We may receive personal information about you from third parties such as a digital asset custodian and combine it with other personal information we have about you.
How We Use the Personal Information We Collect
We use the personal information we collect:
● To provide, maintain, debug, improve, and enhance our Services;
● To understand and analyze how you use our Services, and develop new products, services, features, and functionality;
● To understand and analyze usage patterns;
● To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
● To send you push notifications and/or text messages;
● To generate de-identified and aggregated data for any lawful purpose;
● For marketing purposes, such as developing and providing promotional and advertising materials that may be useful, relevant, valuable, or otherwise of interest to you;
● To find and prevent fraud, and respond to trust and safety issues that may arise;
● For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
● For other purposes for which we provide specific notice at the time the personal information is collected.
How We Share the Personal Information We Collect
We do not share or otherwise disclose personal information we collect from or about you except as described below or otherwise disclosed to you at the time of the collection.
Vendors and Service Providers. We may share any personal information we receive with vendors and service providers retained in connection with the provision of our Services.
Digital Asset Custodian. When you place an order on our Services, we will provide information regarding your trade or other account information to a third-party digital asset custodian (Anchorage) to settle your trade.
Marketing. We do not rent, sell, or share personal information about you with nonaffiliated companies for their direct marketing purposes unless we have your permission.
As Required by Law and Similar Disclosures. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.
Merger, Sale, or Other Asset Transfers. We may transfer your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.
Consent. We may also disclose your personal information with your permission.
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.
We make reasonable efforts to protect your personal information by using physical and electronic safeguards designed to improve the security of the personal information we maintain. However, as no electronic transmission or storage of personal information can be entirely secure, we can make no guarantees as to the security or privacy of your personal information.
Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use our Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to our Services, you consent to such transfer, storage, and processing.
Pose a Question
Prometheum Ember Capital is responsible for processing your information. If you have any questions, comments, or concerns about our processing activities, please email us at [email protected] or write to us at:
Prometheum Ember Capital LLC (“ProCap”)
120 Wall Street, floor 25
New York, NY 10005